Frequently Asked Question:
My filter is heavily covered with dirt and stuff; do I need to rinse it first before treatment? Yes always rinse off the debris with a hose first and then carry out the cleaning process according to instructions above.
Can I only use FilterWash on Pleatco cartridges? FilterWash™ cleans any reusable filter cartridge regardless of make or model.
Should I use cold or hot water? FilterWash is optimized to work at tap water temperature. Warm water can slightly speed up the cleaning action in controlled environments.
The packet is not dissolving completely? You can speed this process up by stirring the water to mix the product quicker.
Can I soak overnight? For best (maximum) results soak for 25-30 minutes. However, although not required, if left to soak for long periods of time, the cartridge will not be damaged by the solution.
How long can I keep the solution once the powder is mixed? Once the FilterWash packet is activated IN WATER a cartridge should be placed in the solution within 20 minutes. After cleaning the water can be safely discarded.
Can I clean one cartridge and save the solution until I need to clean it again? No. Once you have used the FilterWash packet solution you should not save it for use at a later date.
How long can I keep a packet? FilterWash packets are long lasting; as long as the seal is intact and packet is kept dry there is no expiration date.
Why is the cartridge not white after cleaning? White does not indicate clean - Filter wash does not use bleaching agents - Bleaching agents can damage the filtration fabric and tends to affect the color of the cartridge and do little to actually clean the media. FilterWash releases the bio film that holds the dirt and oils in the media. Releasing the film release the dirt reopening the media. Naturally, the filtration fabric may adopt discoloration over time; however FilterWash’s thorough cleaning allows cartridges to return to a high level of original performance without harming or discoloring the filter.
Can I use the pool Filter Wash to clean spa cartridges? Not recommended, FilterWash is scientifically engineered for each environment for maximum performance. However using the FilterWash POOL packet will not damage a spa cartridge and vice versa.
Can I use Filter Wash on my DE grids? Yes. The FilterWash POOL packet can be used on up to 5 grids after they have been rinsed off.
Can I use one FilterWash Pool packets instead of two Filter Wash Spa packets? We do not recommend this. FilterWash™ comes in individual formulas - one for pools and one for spas, scientifically engineered for each environment.
How often should I clean my pool cartridge? A good rule of thumb is when the pressure on your tank rises 8 to 10 PSI above its starting pressure when the new cartridge was installed. For pools we recommend asking your local service technician for advice or to undertake the regular maintenance for you.
How often should I clean my spa cartridge? Most spa manufacturers recommend once a month. With heavy use 2 weeks. It is always a good practice to clean after heavy use such as a party. Pleatco FilterWash’s thorough cleaning allows cartridges to return to a high level of original performance without harming the filter providing longer product life as well.
The top of my filter looks bleached and faded was this due to the FilterWash? No. FilterWash does not contain bleaching agents and has no affect on the end caps. This is caused by chlorine and cyanuric acid and other chemicals added to the pool. This can also be an indication of an old filter cartridge that needs to be replaced. Consult your dealer or service technician as it may be time to replace the filter.
Can I safely throw out the water after using FilterWash? Yes, FilterWash is environmentally friendly and the water can be safely discarded after use.
Safety Instructions • Warnings
- Keep out of reach of children.
- Keep away from food, drink and animals.
- DO NOT INGEST.
- Avoid contact with skin and eyes .
- If irritation occurs rinse skin or flush eyes.
- Wear suitable protective clothing (rubber gloves, eye protection).
- In case of accident seek medical attention immediately. In case of emergency contact +1 866-574-2782.
Risk: May cause burns and irritation to respiratory system if used incorrectly.